Questions?
We hope we have made the process as easy and fun as possible. The caps are one size fits all, unisex and since we just have snapbacks, can be adjusted to fit most head shapes. Please read through the information below but if you still have a questions, please use the CONTACT page to email any questions. We will get back to you asap!
Shipping
* FREE Standard shipping on orders $80.00 or more for Continental U.S. customers.
* For orders $80.00 or less, standard USPS shipping rates apply for Continental U.S. customers.
* Expedited shipping and shipping to areas outside of Continental U.S. - regular shipping fees apply.
On most orders we ship within one work day. Monday – Friday.
Ground orders received by 1pm (MDT-Mountain Daylight Time), Monday-Friday, will ship within 2 business day in most cases. Next Day and 2nd Day will ship same day if received by 1pm (MDT), however, no guarantees are made. We will do all we can to ensure your order is delivered on time. We do not ship Saturdays, Sundays or holidays.
We ship via US Postal Service (USPS) for domestic orders including Alaska, Hawaii, Guam, Puerto Rico and the Virgin Islands as well as Internationally. Orders to Alaska, Hawaii and U.S. territories cannot be expedited.
Customers outside of the U.S. are responsible for any additional import duties/taxes that their country may charge. MixLids.com will not be held responsible for such charges and will not be responsible for return shipping charges if the order is refused.
Currency Converter - www.xe.com/ucc/
Cancelling an Order
You may cancel any order that has NOT SHIPPED. We ship quickly, within a day or two, so if you need to cancel BEFORE we ship, please call or email as soon as possible. Any shipped order cannot be cancelled. Contact us at: [email protected]
We will not be liable for delays in shipping caused by external causes (i.e. weather conditions, natural disasters, acts of terrorism, traffic delays, etc.).
MixLids is trying its best to ship 'green' by reusing boxes, packaging material, etc. Thank you for understanding!
Returns or Exchanges
All sales are final.
Payment Methods
We accept American Express, Discover, MasterCard, Visa.
For our International customer's: Not all foreign bank-issued credit cards use the AVS system required for authorization, so if one credit card does not work, please try another from a different bank.
Sales Tax
Sales tax will be added to purchases made from customers who reside in Arizona. The sales tax rate for Arizona customers is 8.6%, which is the current rate as of January 2016.
Privacy Policy
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Change to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Inaccuracy Disclaimer
From time to time there may be information on the site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.
Indemnification
You agree to defend, indemnify and hold MixLids.com harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of this site.